Your privacy is our priority. This document clearly explains how semangat 33 collects, uses, stores, and protects your personal information as a member of our platform.
Six core principles that shape how we handle your personal data
All data transmitted between your device and Semangat 33's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banking institutions.
Your personal data will not be sold, rented, or shared with any third party for marketing or commercial purposes without your prior written consent.
Data is stored on secure servers protected by multi-layered firewalls, strict access controls, and round-the-clock monitoring by our cybersecurity team.
You have the right to access, correct, transfer, or request deletion of your personal data at any time — through your account settings or by contacting our support team.
We only collect data that is genuinely necessary to operate our services. Each type of data is collected for a specific purpose and is not used beyond the defined scope.
In the event of a security incident affecting your data, semangat 33 will notify you within 72 hours and take immediate remedial action.
This Privacy Policy ("Policy") describes how semangat 33 ("Platform", "we") collect, use, disclose, store, and protect your personal information when you use our platform at semangat33.ws. We believe privacy is more than a legal obligation — it is the foundation of trust, and one we take seriously every day. By registering for or continuing to use the Semangat 33 platform, you agree to the Privacy Policy set out here.
This Privacy Policy applies to all individuals who access or use the semangat 33 platform, including casual visitors, registered members, and former members. It covers all services we offer – from Sports Betting on Malaysia Super League and EPL football, badminton, and cricket, to Live Casino games, slots, progressive jackpots, and e-sports.
This policy is to be read together with Terms & Conditions and Responsible Gaming Policy ours, which together form the complete agreement between you and semangat 33.
Note: Semangat 33 is committed to upholding industry-best data protection practices. We review and update this Privacy Policy periodically to ensure it reflects our current practices and keeps pace with changes in the technology landscape and compliance requirements.
Semangat 33 collects various types of information for different purposes. Below are the main categories of data we process:
| Data Category | Examples of Information | Mandatory/Optional |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Mandatory |
| Contact | Malaysian phone number, email address | Mandatory |
| Financial | Bank account details, eWallet information (TNG, GrabPay, DuitNow) | Mandatory (for transactions) |
| Verification | MyKad copy, proof of address, verification selfie | Mandatory (KYC) |
| Usage | Betting history, games played, active hours | Automatic |
| Technical | IP address, device type, browser, general location | Automatic |
| Communications | Customer support conversation records | Where applicable |
We never request sensitive information such as your bank account password, PIN, or OTP via email, phone, or live chat. Please be cautious of any communication asking for such details.
Semangat 33 collects personal information through the following methods:
Semangat 33 uses the personal information it collects for specific, limited purposes, namely:
Data Minimisation Principle: semangat 33 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what is needed to provide our services to you.
Semangat 33 does not sell or rent your personal data to third parties for marketing purposes. However, we may share information in the following limited circumstances:
Any data sharing beyond the scope above will require your explicit consent beforehand. You have the right to withdraw that consent at any time.
Semangat 33 invests seriously in security infrastructure to protect your data. The protective measures we have in place include:
Identity Verification (KYC): Documents you submit for KYC purposes are stored in an isolated system with stricter access controls than standard account data. Access to these documents is granted exclusively to authorised compliance teams.
Semangat 33 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. The following are our general data retention guidelines:
Once the retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked back to your identity.
Semangat 33 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:
You can manage your cookie settings through your web browser. However, disabling mandatory cookies may affect the functionality of the semangat 33 platform.
As a semangat 33 user residing in Malaysia, you have several rights regarding your personal data. Click on each right to learn more:
To submit any request relating to your privacy rights, contact us at support@semangat33.ws. We will respond within 14 business days.
Semangat 33 Platform is strictly not intended for individuals under the age of 18. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we discover that personal data belonging to a minor (under 18 years of age) has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please notify us promptly via our support email.
The Semangat 33 platform works with trusted third-party service providers to run our operations, including game providers such as Evolution Gaming, Pragmatic Play, and SA Gaming, as well as payment processors such as Touch 'n Go, GrabPay, and the FPX network. Each of these providers has their own privacy policy governing how they handle data shared with them.
Semangat 33 ensures that all third-party providers we engage meet data protection standards at least equivalent to our own. Every data-sharing agreement clearly specifies the purpose, scope, and limitations on how that data may be used.
semangat 33 is not responsible for the privacy practices of external websites or services outside our control.
Semangat 33 reserves the right to amend or update this Privacy Policy at any time. When significant changes are made, we will:
Continued use of the semangat 33 platform after an amendment's effective date constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may close your account and stop using the platform.
Current Version: June 2026. We recommend you review this page at least once every three months to stay up to date with semangat 33's latest privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by semangat 33, please contact us via:
We are committed to resolving any privacy-related concerns promptly, transparently, and professionally. Our Bahasa Malaysia-speaking support team is ready to help you understand your rights and ensure your data is fully protected.
Full rules governing platform use, bonus policies, deposits, withdrawals, and user conduct.
Self-exclusion tools, betting and deposit limits, and support resources for a healthy gaming experience.
Answers to the most frequently asked questions about accounts, privacy, transactions, and games at semangat 33.
Semangat 33 is a platform for individuals aged 18 and above. Betting should be a form of entertainment. If you need help, contact Talian Kasih 15999. Read our responsible gambling policy.